At Brother, we know that behind our success is our people who make the difference. Every Brother employee is expected to face challenges with positive thought and action. The driving force behind the success of our people can be found in our Brother DNA – Innovation, Quality, Vision, Front Line, and Challenge.
Do you have the Brother DNA? Join us to make a difference!
Job Title: Regional Product Specialist
Division/Department: Service & Reports to: DGM-Support
Location: Chandigarh, Raipur, Hyderabad & Chennai.
Position: Off Roll Age: 23 - 30 years
· The candidates should possess good communication skills.
· Flair for dealing with customers/Partners /technical queries / solving their problems.
· Should have minimum of 3 - 5 years experience in computer/ peripherals repairing.
· Must be based at specified locations.
· Should be familiar with IT/Networking basic concepts.
· Min qualification Diploma in a engineering.
· ASP Management
1. Call Monitoring.
2. Spares Management.
3. Trainings requirements & support.
4. ASP audit.
5. ASP expansion based on business increase.
6. Spares Billing.
· Escalation Management
1. Customer emails/phone.
2. Customer Satisfaction.
3. Dealer Escalation Issues.
4. Product Training's.
Submit your resume at firstname.lastname@example.org or Contact us on 022-6670 8900