Protect Your Product

Protect Your Product

Why Choose Genuine Brother Consumables

Using Brother genuine consumables in Brother printers, Multi-Function Centres (MFCs) and faxes guarantees optimum performance. In the unlikely event of a print quality issue, our customer support team will endeavour to provide a solution. This means that we can provide higher levels of customer satisfaction and therefore offer total peace of mind.

Possible Damage

Possible Damage

Non-genuine or third party consumables may take the following forms:

  • A counterfeit toner or ink cartridge, where the entire unit and ink/toner has been manufactured by a third party and may be in breach of copyright;
  • Clone or imitation toners/ink cartridges that approximate the genuine item in appearance and whose contents are generic. These may be passed off as a genuine original Brother consumables or remain unidentified;
  • Refilled toner/ink cartridges, where an empty Brother cartridge has been refilled with generic material.

 

Some of the problems users of non-genuine consumables may experience include:

For Inkjet products:

  • Refilling empty Brother ink cartridges may damage the print head and/or cause ink leakage. Any air and contaminants introduced into the ink chamber during refill can clog and damage the print head.
  • Brother inks are specifically formulated to work with Brother inkjet MFCs for best results. Using non-genuine inks may cause poor colour reproduction, washed-out colours, and missing dot replacements. The richness, longevity and quality of the printout could also be compromised.
  • Without the same level of quality control, the fluidity of non-genuine inks may not be suitable for your machine. Leakage may occur if the ink is too fluid, or blockage if it’s too viscous.

For Laser products:

  • Non-genuine toners may not have been developed with anti-clogging qualities. Without these, the toner may flow onto the drum surface during printing and this may cause damage to the drum unit.
  • They may also affect character formation and how characters fuse to the paper.