Brother was one of the three companies bestowed the Consumers Association of Singapore’s (CASE) CaseTrust Gold Award. This premier tier of the CaseTrust Accreditation Scheme is given to businesses with the added edge and distinguishes them as industry leaders. CaseTrust Gold recognises business excellence and superior customer service. To consumers, this award represents a promise of the high standards in service quality. The CaseTrust Gold Award reinforces Brother’s vision of providing our customers with world-class service.
In 2006, Brother received the Friend of CASE award for its dedication to first-class customer service from CASE during its 35th anniversary celebrations. This was only a year after receiving the CaseTrust Gold accreditation status.